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Allconnect Complaints

Allconnect - Contract Offers

2011-06-27 11:33:08 by Allison
I thought I had a great contract set up through AllConnect for my Time Warner Cable services, only to find out this morning that Time Warner Cable claims to not know who they are. Somebody better stop offering these contracts to people - I lost out on a great bundled rate because these two companies don't know how to communicate!!!
7 Responses
Responses
2011-06-28 23:05:49 by Beth Talbot
Allison,

I apologize for the experience you have had. If you would contact me with more information, I will look into this and find out what happened with your order. We are a third party retailer for Time Warner, and we actually enter the orders directly in their system. Please contact me so we can figure out what went wrong. Also, I want to see if you have set up a time and date for install. If not, we can get that set up as well. My email address is btalbot@allconnect.com. I look forward to hearing from you so we can find out what happened to your order request.
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